Hey everyone,
We’re getting close to our ISO/IEC 17025 assessment, but I’m starting to worry about our staff training and competence records.
Right now, we have a mix of paper files, Excel sheets, and scattered emails documenting training—and honestly, it’s all over the place. Our assessor flagged this during a pre-audit, saying we need better evidence of staff competence, not just attendance.
Questions I have:
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What’s the best way to organize and maintain competence records that actually satisfy auditors?
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Do you use any templates or software to track this?
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How do you link training to actual tasks or test methods, especially for cross-trained staff?
If anyone’s found a smooth system that keeps auditors happy and doesn't drive the team crazy, I'd love to hear about it. Bonus points if it's budget-friendly!
Thanks in advance—this one’s giving me gray hairs 😅