Privacy Policy
Effective Date: June 09, 2025
1. Introduction
At LabCommunity.org, we are committed to protecting your privacy. This Privacy Policy
explains how we collect, use, disclose, and safeguard your information when you
visit our website or use our services. Our goal is to ensure that your personal
data is handled in a respectful, secure, and lawful manner. We aim to create a transparent
environment for all users including those exploring NABL accredited
laboratories, ISO 17025 labs in India, and
various other lab categories. By accessing or using LabCommunity.org, you consent
to the data practices described in this Privacy Policy. If you do not agree with
the terms, please discontinue use of the website.
2. Information We Collect
We collect several types of information to provide and improve our services. This
includes personal information such as your name, email address, contact number,
and details submitted through our inquiry or listing forms. We also collect non-personal
information such as browser type, IP address, access times, and pages visited. This
helps us analyze user behavior and improve platform features for categories like
food testing labs or environmental
testing services. Additionally, cookies and similar technologies are used
to personalize user experience and gather website analytics. You have control over
cookie preferences through your browser settings.
3. Use of Your Information
Your information is used to operate the platform, maintain service quality, and
provide
general statistics regarding the use of LabCommunity.org. For example, when you
submit testing requirements or
connect with testing labs, your details may be shared with relevant labs.
We also use your information to respond to inquiries, send notifications, verify
ownership claims, and improve the usability of our services. Any marketing communication
is strictly opt-in and can be discontinued at any time. No information is sold or
rented to third parties.
4. Sharing and Disclosure
We do not sell, trade, or rent users’ personal information. However, we may disclose
information to trusted partners who assist us in operating the platform and delivering
services. This includes lab listing verification or fulfillment of lab test inquiries.
All such third parties are bound by confidentiality agreements and are prohibited
from using your data for unrelated purposes. If required by law, we may also disclose
information to legal authorities. For example, if you post a fake review or attempt
to impersonate a lab representative, we may provide identifying details to law enforcement
upon official request.
5. Your Rights and Choices
As a user, you have certain rights regarding your data. You may request to view,
correct, or delete your personal data at any time by contacting us at
helpdesk@labcommunity.org. You can also opt out of marketing communications.
If you wish to delete your account or any inquiry submitted, we will honor such
requests promptly. Your right to access or rectify personal data is vital, especially
if you are involved in interactions such as posting lab test requirements or reviewing
a lab.
6. Data Retention
We retain user data only for as long as it is necessary to provide services, resolve
disputes, and comply with legal obligations. For example, inquiries submitted to
contact labs may be retained until the inquiry is
resolved or the user requests deletion. After a reasonable period of inactivity,
personal data will be securely deleted. Any lab listing or reviews associated with
a removed user may be anonymized instead of deleted to preserve overall content
integrity.
7. Cookies and Tracking
Our website uses cookies to enhance user experience and provide analytical insights
into website usage. Cookies help remember user preferences and ensure smoother navigation
for users returning to search certified labs near me
or browse the trusted lab directory. We do not use
cookies to collect sensitive personal information. You can manage or disable cookies
through your browser settings, but doing so may affect some functionalities of the
platform.
8. Children’s Privacy
LabCommunity.org does not knowingly collect personal data from children under the
age of 13. If you believe we have inadvertently gathered information about a child,
please contact us immediately. We will take swift action to delete such data. Our
services are directed at professionals seeking product testing services and not
intended for minors.
9. Security
We implement robust security measures to protect your information from unauthorized
access, alteration, disclosure, or destruction. These include encryption, secure
server hosting, and regular audits. Despite these efforts, no online service can
guarantee absolute security. Users are encouraged to use strong passwords and avoid
sharing credentials. If a breach occurs, we will notify affected users in accordance
with applicable laws and take remedial measures immediately.
10. Jurisdiction
This Privacy Policy is governed by and construed in accordance with the laws of
India.
Any disputes arising from this policy shall be subject to the jurisdiction of the
Civil Court, Taluk Sedam, District Kalaburgi, State Karnataka, PIN - 585222. Users
from other regions accessing the platform agree to submit to this jurisdiction,
understanding that LabCommunity.org is primarily intended for use within the Indian
laboratory ecosystem. Google Maps - Civil Court, Taluk Sedam, District Kalaburgi, State Karnataka, PIN
- 585222.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When significant changes are
made, we will notify users via email or through prominent notices on our website.
Continued use of the site after changes implies your acceptance of the revised policy.
We recommend reviewing this page periodically, especially if you manage a lab listing
or frequently use features such as find testing laboratories.
If you have any questions or concerns about this Privacy Policy or your data, please
email us at: helpdesk@labcommunity.org